Xbox Support survey - #fail

· by Steve · Read in about 1 min · (133 Words)

Now that I’ve had my 360 fixed & returned, I’m being pestered with requests to fill in a survey about my experience. Ignored the first two, since I was neither ecstatic nor furious about my support experience, so it would make a particularly tedious ‘ok I guess’ response. But, they’re insistent with their damnable reminder emails, so I tried to do it.

I got right to the end screen, and then got this:

Microsoft OLE DB Provider for ODBC Drivers error ‘80040e31’

[Microsoft][ODBC SQL Server Driver]Timeout expired

/CSatCalSrvy/LibProcess.inc, line 216

Heh. So, where do I fill in a survey about how badly the survey system worked? 😉

[Edit] Ah well, 4th attempt worked at least. And to be fair, they farm this out to a 3rd party research firm anyway. But, still funny.