Open source is most important to producers rather than consumers

Gartner haven’t exactly been the sharpest tools in the box when it comes to predicting open source trends over the last few years, vastly underestimating it until about 2008, by which time it didn’t exactly take a professional analyst to tell you that it was popular. Still, now they’ve woken up to its potential, occasionally they post something useful. In particular, I liked a recent blog post about how open source is “trending towards customer obscurity” - that is to say that while open source is incredibly important to producers of software, the vast majority of consumers don’t really care how their software is made any more than they care how their car was made.

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