Ahem. Yeah, that means my 360 came back today, fixed and happy. MS tech support have put a smiley-faced band-aid over its owwies, and now it’s all better. I took a long coffee break to hook it up and test that it works, and whether my DLC still works or needs re-downloading (answer, it does, and it doesn’t, respectively). Muchos gracias, señor Microsoft. Total turnaround time: 33 days, although it would have been 10 days less had it not been for the first support request disappearing down a virtual plughole while I was away for a week (and 2 bank holidays didn’t help).