Posted on Major Nelson:
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.
Thank you again for helping make Xbox LIVE everything that it is today!
General Manager, Xbox LIVE
No word on what the free game will be, hopefully people will be able to choose - I for one already own several XBLA titles. If you can’t choose, I assume it will be a new title, which hopefully won’t suck. Good to see Microsoft responding to the problems anyway, I just hope they don’t think they’re finished sorting it out yet, last night XBL was still operating slower than a sloth drenched in chilled Golden Syrup, and other people in the UK have confirmed the same continuing problem. Trust me to jump onto the Live service just as it goes tits-up - although of course since I’m one of those pesky new users I guess I have no-one to blame but myself :?.